Job Title: Operations Manager, Data & Analytics 

Department: Information Technology 

Reports To: IT Director  

Direct Reports: Potentially 1-2 

FLSA Classification: Exempt  

SUMMARY: 
This role provides overall project management & oversight of critical information Data & Analytics (D&A) technology initiatives and programs. Ensures that goals are accomplished within time and budget goals, in line with business objectives and stakeholder expectations, and within quality and integrity parameters. 

This position offers a competitive base salary, to be determined based on the candidate and his/her background and experience. Our benefits package includes medical, dental, vision, 401(k), employer-paid short-term disability, voluntary life insurance, unlimited paid time off, etc. 

PRIMARY RESPONSIBILITIES: 

• Manage Program Initiatives: Manages and is responsible for the successful and timely completion of Data & Analytics internal initiatives, operations, and management tasks. This will include updating and maintaining our IT Portfolio within our ITIL tool ServiceNow.  

• Reports & Communication: Prepares and delivers various reports, communications, business & technical presentation documents for the D&A team, IT Organization, and the CIO senior leadership team (SLT). 

• Represent D&A: Fill in for the Head of Data & Analytics in leadership, operations, project and stakeholder meetings as needed. 

• Internal Process Improvements: Establishes internal service delivery performance benchmarks to drive Quality Assurance engagements and develops strategies/initiatives for improvement. 

• Knowledge Library: Overseas content development and establishes & manages processes for communicating team announcements, new product releases, and program activities to stakeholders and user community. Ensures new/updated processes, procedures, and knowledge are incorporated in a timely fashion in the knowledgebase. 

• D&A Assets: Track, report, and manage D&A assets. This will include managing and tracking documentation created within our ETL tool for Data objects and code base. 

• PMO Collaboration: For projects managed by PMO, collaborate with the assigned PMO lead to oversee development & maintenance of project plans, as well as timely management & execution. 

• Special projects: Participates in special projects as required 

 
QUALIFICATIONS: 
The ideal candidate should have: 

• Bachelor’s degree or equal experience 

• 3-5 years experience of general scrum understanding or 2-6 years internal experience 

• Proven ability to successfully handle multiple priorities 

• Interfaces with inside stakeholders and outside vendors 

• Promote Dexian’s Core Values 

ABOUT DEXIAN: 
 
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the second largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions. 

?Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian’s brands include?Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development, and Dexian IT Solutions. 

 
Visit?www.dexian.com to learn more.